Please read these terms carefully before using our services
1100 South Hope Street, Unit 101
Los Angeles, CA 90015
Phone: (213) 640-4008
Email: info@medbeautyla.com
By accessing and using the services provided by MedBeautyLA ("we," "us," or "our"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use our services.
These terms apply to all visitors, users, and others who access or use our medical aesthetic services, whether in-person at our facility or through our website and booking systems.
MedBeautyLA provides medical aesthetic services including but not limited to:
All services are provided by licensed medical professionals. The specific services available may vary and are subject to change without notice.
Appointments can be scheduled through our online booking system, by phone, or in person. We recommend booking in advance to secure your preferred date and time.
We require at least 24 hours notice for appointment cancellations or rescheduling. Cancellations made with less than 24 hours notice may be subject to a cancellation fee of up to 50% of the service cost. No-shows will be charged the full service amount.
Please arrive 10-15 minutes before your scheduled appointment time to complete any necessary paperwork. If you arrive more than 15 minutes late, we may need to reschedule your appointment, and our cancellation policy will apply.
You will receive appointment confirmations via email and/or text message. Please confirm your attendance or notify us of any changes as soon as possible.
We accept the following payment methods:
Payment is due at the time of service unless other arrangements have been made in advance. For package deals or treatment plans, payment terms will be discussed and agreed upon prior to beginning treatment.
All prices are subject to change without notice. The price quoted at the time of booking or consultation will be honored for that specific appointment. Package pricing and promotional offers have specific terms and expiration dates that will be clearly communicated.
Due to the nature of medical aesthetic services, all sales are final once services have been rendered. Refunds are not available for completed treatments. However, if you are unsatisfied with your results, we encourage you to contact us to discuss potential solutions or adjustments.
All new clients must complete a comprehensive medical consultation before receiving treatment. This consultation includes a review of your medical history, current medications, allergies, and treatment goals.
Before any procedure, you will be required to sign an informed consent form. This form will detail:
You must be at least 18 years of age to receive services. Certain medical conditions, medications, or circumstances may make you ineligible for specific treatments. Our medical professionals reserve the right to refuse service if they determine a treatment is not appropriate for you.
Many of our treatments are not recommended for individuals who are pregnant or nursing. You must disclose your pregnancy or nursing status during your consultation.
While we strive to provide the best possible outcomes, individual results may vary. We cannot guarantee specific results from any treatment. Factors including your age, skin type, lifestyle, and adherence to post-treatment care can affect outcomes.
Some treatments require multiple sessions to achieve desired results. Your provider will discuss the recommended treatment plan during your consultation.
For certain treatments, complimentary touch-up appointments may be offered within a specified timeframe. These policies vary by treatment type and will be explained during your consultation.
You are responsible for providing complete and accurate information about your medical history, medications, allergies, and any other relevant health information. Failure to disclose important information may result in complications and releases us from liability.
You must follow all pre-treatment instructions provided by our staff. This may include avoiding certain medications, supplements, or activities before your appointment.
Following post-treatment care instructions is crucial for optimal results and to minimize complications. You are responsible for:
Maintaining a healthy lifestyle, including proper skincare, sun protection, hydration, and avoiding smoking, can significantly impact your treatment results.
You acknowledge that all medical aesthetic procedures carry inherent risks, including but not limited to:
By consenting to treatment, you acknowledge these risks and agree to hold MedBeautyLA and its staff harmless from any complications that may arise, provided services were performed according to professional standards.
To the fullest extent permitted by law, MedBeautyLA shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
In the event of a medical emergency during or after treatment, you authorize us to seek emergency medical care on your behalf. You are responsible for any costs associated with emergency medical treatment.
We are committed to protecting your privacy and maintaining the confidentiality of your medical information in accordance with HIPAA regulations. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal and medical information.
With your written consent, we may take before and after photographs for your medical records. We will not use these images for marketing purposes without your explicit written permission. You may revoke this permission at any time.
All content on our website, including text, graphics, logos, images, and software, is the property of MedBeautyLA and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.
If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Our online booking system is provided for your convenience. While we strive to maintain accurate availability, technical issues may occasionally occur. We will contact you promptly if there are any issues with your online booking.
We do not guarantee that our website will be available at all times. We may experience hardware, software, or other problems that could limit or prevent access to our website.
We may offer skincare products and other retail items for sale. All product sales are final unless the product is defective. Unopened products may be eligible for exchange within 14 days of purchase with a receipt.
Product recommendations are based on our professional assessment of your needs. However, individual results may vary, and we cannot guarantee specific outcomes from product use.
We reserve the right to refuse service or terminate our relationship with any client for any reason, including but not limited to:
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms of Service or our services shall be resolved through binding arbitration in Los Angeles County, California, rather than in court, except that you may assert claims in small claims court if your claims qualify.
You agree that any arbitration or proceeding shall be limited to the dispute between you and MedBeautyLA individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.
We encourage you to review these terms periodically to stay informed of any updates.
If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Service shall otherwise remain in full force and effect.
If you have any questions about these Terms of Service, please contact us:
We're here to help clarify any questions you may have.
1100 South Hope Street, Unit 101
Los Angeles, CA 90015
These Terms of Service are effective as of January 11, 2026.